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Latest update Jan., 2024

Terms & Conditions

General


  1. Introduction

Welcome to My Bookish Delight! These terms and conditions outline the rules and regulations for the use of our website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use My Bookish Delight if you do not agree to all the terms and conditions stated on this page.


2. Intellectual Property Rights

Unless otherwise stated, My Bookish Delight and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.


3. Restrictions

You are specifically restricted from:

  • Publishing any website material in any other media
  • Selling, sublicensing, and/or otherwise commercializing any website material
  • Using this website in any way that is or may be damaging to the website


4. Products

Our website offers products for sale. By placing an order, you agree to provide accurate and complete information about yourself and your billing information.


5. Pricing and Payment

All pricing information on the website is correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time.


6. Shipping

We aim to ship goods within 7 business days. Delivery times may vary according to availability and subject to any delays resulting from postal delays or force majeure.


7. Returns and Refunds

We have a return and refund policy. Please refer to our [Returns Policy] for details.


8. Privacy Policy

Our Privacy Policy governs the use of personal information. By using this website, you consent to the processing of your data and warrant that all data provided by you is accurate.


9. Limitation of Liability

In no event shall My Bookish Delight, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website.


10. Severability

If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.



11. Variation of Terms

My Bookish Delight is permitted to revise these terms at any time as it sees fit. By using this website, you are expected to review these terms regularly.


12. Governing Law

These terms and conditions are governed by and construed following the laws of New York State and you irrevocably submit to the exclusive jurisdiction of the courts in that location.




Delivery

Delivery Conditions


1. Shipping Methods

We offer several shipping methods for delivering your orders, including standard shipping, express shipping, and other available options. The delivery options may vary based on your location and the products being ordered.


2. Shipping Costs

Shipping costs are calculated based on the chosen shipping method, the destination, and the weight/size of the items in your order. You will see the shipping costs during the checkout process before finalizing your order.


3. Delivery Time

Estimated delivery times are provided during the checkout process. Please note that delivery times may vary based on the shipping method selected, the destination address, and external factors such as customs clearance or unforeseen circumstances.


4. Order Processing Time

Orders are typically processed within 2 business days after the order placement. Once the order is processed, it will be handed over to the shipping carrier for delivery.


5. Delivery Tracking

For most orders, we provide tracking information. You will receive a tracking number via email once your order has been shipped. This allows you to track the status and estimated delivery date of your package.


6. Delivery Address

Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by customers.


7. Delivery Confirmation

Upon delivery, a confirmation may be required, such as a signature. If you are unavailable at the time of delivery, please follow the carrier's instructions for arranging re-delivery or pickup.


8. International Deliveries

For international orders, additional customs fees, taxes, or duties may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs.



9. Delayed or Lost Shipments

While we strive to ensure timely delivery, we are not liable for delayed or lost shipments caused by the shipping carrier or factors beyond our control. However, we will assist in resolving issues to the best of our ability.


Returns & Refunds


Return and Refund Policy



1. Eligibility for Returns

We want you to be completely satisfied with your purchase. We accept returns for items that meet the following conditions:

  • The item is unused, in its original packaging, and in the same condition as received.
  • The return request is initiated within 6 days from the date of delivery.


2. Non-Returnable Items

Certain items are not eligible for return due to hygiene reasons, customization, or other specific criteria. These items will be clearly stated at the time of purchase and are non-returnable unless they arrive damaged or defective.


3. Return Process

To initiate a return, please contact our customer service team or log in to your account to request a return authorization. You will receive instructions on how and where to ship the item for return. Please ensure the item is securely packaged to prevent damage during transit.


4. Refund Process

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original payment method. Please note that shipping charges (if applicable) are non-refundable.


5. Damaged or Defective Items

In the case of damaged or defective items, please contact us immediately upon receipt of the item. We will arrange for a replacement or issue a refund, including any applicable shipping charges.


6. Timelines for Refunds

Refunds are typically processed within 4 business days after the returned item is received and inspected. Please note that the time it takes for the refund to reflect in your account may vary depending on the payment method and financial institution.


7. Exchange Policy

We currently do not offer direct exchanges. If you require a different size, color, or alternative product, please return the original item following our return process and place a new order for the desired item.


8. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error, such as shipping the wrong item or a defective product.


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